Cancellation insurance & conditions


Cancellation insurance:

Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung’s travel insurance. Therefore we recommend you:

Update: cancellation conditions
Due to the current situation, the free cancellation is reduced to 3 days.
Only in connection with “COVID” 19

Cancellation Conditions

For cancellations within 31 to 45 days prior to arrival, 10% of the total booking will be charged.
For cancellations within 30 to 15 days prior to arrival, 40% of the total booking will be charged.
For cancellations within 14 to 8 days prior to arrival, 60% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 70% of the total booking will be charged

A deposit of 20% of the total amount booked must be paid at the time of booking by credit card or bank transfer. In the event of cancellation, this deposit will remain with the accommodation company, depending on the cancellation conditions. The balance is paid directly at the accommodation on site.